Frequently Asked Questions
- What age group is Victor Charge LLC water gun suitable for?
Our water guns are designed for all ages, but adult supervision is recommended for children to ensure safety.
- What types of water guns are available?
We offer a variety of water gun types, including manual and various designs, to suit different user needs and preferences.
- How do I pay for my order?
You can pay using credit cards, debit cards, or electronic payments. Please ensure your payment information is accurate.
- How long does order processing take?
Generally, your order will be processed within 1-3 business days. The exact time may vary depending on stock and shipping address.
- Where can I check my order status?
Once your order has been processed and shipped, we will send tracking information via email. You can check your order status via the link in the email.
- Can I return or exchange an item?
If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the product. Please ensure the product is unused and retains its original packaging.
- What should I do if the water gun I received is defective?
If the water gun you received is defective, please contact us within 7 days of receipt. We will provide a return or exchange service.
If your order has not yet been shipped, you can contact customer service to request cancellation. Please contact us as soon as possible to ensure a smooth cancellation.
Thank you for visiting Victor Charge LLC. If you have any further questions, please feel free to contact us!
